Testimonials

What our customers are saying about Pak Mail…

“Thanks for all your attention to the paperwork and assistance . . . You and your team have made my U.S. shipping logistics much easier and your help is greatly appreciated.” Debbie N., Canada

“Your customer service is outstanding! I really appreciate it and will continue to recommend your service to people!” Courtney O., Bellingham

“I just received my reimbursement for the lost UPS shipment.  Thank you for your help in following up with this issue. I am very impressed at the continued quality of service your business provides. Not only will we continue to conduct business with you, we will also continue to recommend your services to friends, neighbors and business associates. You are a class act who takes pride in her work and you also know how to run a quality business.”   Henry R., Bellingham

“Thanks, Anne-Marie! . . . You guys are awesome.  I’m going to recommend you to all my friends in Canada!”   

“Thank you so much for being so friendly and helpful. I always look forward to mailing things  when I’m in Bellingham.”  Jennifer H., Africa

“Thank you so much for helping me with shipping my son’s stuff off to him in California. You did a wondeerful job. Also, please thank Joe for collecting everything.”  Willie W., Bellingham

“You are amazing. You have no idea what a treat these ‘care packages’ (forwarded mail and packages) are for us, and to know what care and assistance you have given to them, so we can get them here. It’s an amazing service. It makes the world smaller, for sure. Thank you for being so creative with the boxes. ( If my exclamation point key wasn’t broken, I would use a whole bunch of them here).”  Lisa B.,  Pak Mail mailbox customer in Taiwan

“Your guys came to our mailroom and took care of the boxes for us. They did a very fine job and were nice to boot. Just wanted to let you know that we appreciate jobs well done with pleasant dispositions. . . . Thank you for your patience and kindness in working with me on this.”   Rhonda S., Sterling Life Insurance Co.

“As a sign of a good business relationship, my company, Special-T Signs & Graphics, has started to rely on Pak Mail  more and more.  (Whether) well-planned shipping of multiple items or the last minute overnight package, I can always count on Anne-Marie to not only be there to help but also find the most cost-effective way to ship my ‘anything anywhere.’  I will continue to support Anne-Marie and recommend her to other businesses.”  Dave Donnelly, Special-T Signs & Graphics, Bellingham

“When we first moved to Bellingham, we were looking for a company that could handle our shipping & receiving needs. We found Pak Mail and Ann Marie.  From the start we have been impressed by her dedication to her clients and keeping them informed about the arrival of packages or mail.  You just have to tell Anne-Marie what you need to have happen, and it does.  She has a friendly staff and a great dog greeter.”  Dave C., Bellingham

“I’d recommend you anywhere. You’re a miracle worker. I don’t know how I’d have gotten my stuff if it weren’t for you.”  C.W., Tennessee

“I rely on Anne-Marie, and her team, to get each one to its destination in mint condition – and they do it every time! I often have customers inquire about shipping artwork and there is no hesitation when I recommend Pak Mail at Barkley Village. It has everything to do with the quality of the service I have personally received there. When I’m not working as a custom picture-framer, I am an artist producing original pastel artwork for many out-of-state clients. Not only is the artwork fragile but most of the pieces are framed and include glass. I rely on Anne-Marie, and her team, to get each one to its destination in mint condition – and they do it every time!”
– Nancy Norman, Artist-Illustrator,  Bellingham

“Thank you for such an excellent packing job! I wanted to let you know that our antique grandfather c lock arrived safely. Thank you for such an excellent packing job! Also there were no problems with customs at the end of the day. Thank you again for making the shipment a success.”
– Bob A., Oxford, England

“You certainly packed our stuff better than we would have! I also appreciate the excellent communication regarding price and timeline.  We have finally unpacked everything and I must say you and your team did a fabulous job. We definitely got our money’s worth! Thank you for the attention you paid to packing our items. Everything arrived safe and sound in DC. You certainly packed our stuff better than we would have! I also appreciate the excellent communication regarding price and timeline, considering how I totally underestimated how much we had to pack and send. We wholeheartedly would recommend your services to others.”
– Mike K., Washington, DC

“Thank you for all your hard work in organizing getting my things across the ocean. Just thought I’d let you know everything arrived in Sydney (Australia) and I’ve almost unpacked everything. People were impressed with how well you packed everything. Thank you for all your hard work in organizing getting my things across the ocean.”
– Rochelle T., Australia

“Just wanted to let you know that our 3 boxes you helped us send to Kathmandu via FedEx arrived safely.”

“Just wanted to let you know that our 3 boxes you helped us send to Kathmandu via FedEx arrived safely at our new home yesterday. Thank you so much for all of your help with this move – you are terrific! We will try to send you a picture soon. Again, thank you so much for your help!
– Mark & Lori R., Nepal

“I appreciate the extra packing for the glass shelves. You did an outstanding job and I would highly recommend your services. I wanted to thank you also much for the perfect delivery of my entertainment center, china cabinet and TV. You were both very courteous and professional while we arranged the move over the phone and you kept in touch throughout the process. Steve and his assistant were very careful with all the items and they arrived in perfect condition. I appreciate the extra packing for the glass shelves. You did an outstanding job and I would highly recommend your services.
– Chris F., Bellevue, WA

“This situation with Fed Ex and the damaged shipment could have ended very differently if you had not been diligent in your efforts. I simply cannot thank you enough for your perseverance.  I want you to know that your claim payment arrived today. I am so impressed that you took the time to write a personal note and include it with the check. This situation with Fed Ex and the damaged shipment could have ended very differently if you had not been diligent in your efforts. I simply cannot thank you enough for your perseverance. I so appreciate everything you have done to help me resolve this claim issue.”
– Nancy S., Tucson, AZ